Overview
The artwork, including prints, paintings, photo prints and sculpture, is processed and shipped within 3-5 business days. Generally, orders are not shipped or delivered on holidays. We do offer expedited shipping options with all items in the store.
Domestic Orders
Items shipped within the continental U.S. reach their destination between 5-7 days.
International Orders
Items shipped internationally usually take one to two weeks to reach their destination.
Shipment to P.O. Boxes or APO/FPO Addresses
New Visual Things ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
New Visual Things is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
Damages
New Visual Things is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Need Help?
Contact us at hello@newvisualthings.com with any questions related to our shipping policy and pricing.